UME Diagnostics is committed to delivering the best and safest patient care possible.

Regulatory:

Our UMED sites are regulated by the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. The CQC is the independent regulator of all health and care services in England.

Patient satisfaction survey:

The following results come from our 2015 Q2 Patient Satisfaction Survey. The percentage of respondents who answered ‘Good’ or ‘Exceptional’ for each question is shown below:

  • Booking appointment: 92%
  • Registration and Reception: 99%
  • Clinical Care: 99%
  • Overall Impression: 99%

What our clients have to say…

"The service I received was more than exceptional. Being of larger frame, comments have been made in other places. Here I was treated with dignity at all times. Thank you "

"Thank you, I would very happily come to see you again "

"The whole process was very good, I even went to sleep during my scan "

"Thank you for your patience and kindness Wednesday afternoon when I had my MRI. It was much appreciated "